Located in central Nairobi, Nairobi Serena Hotel is near the airport and close to Central Park, National Assembly Building, and Parliament Building. Nearby points of interest also include Uhuru Park and Teleposta Towers.
Dining options at Nairobi Serena Hotel include 3 restaurants. A swim-up bar, a poolside bar, and a bar/lounge are open for drinks. Room service is available. The hotel serves a complimentary breakfast. Recreational amenities include an outdoor pool, a children's pool, a health club, a sauna, and a steam room. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5-star property has a business center and offers small meeting rooms, a technology helpdesk, and technology support staff. Complimentary wireless Internet access is available in public areas. This Nairobi property has event space consisting of conference/meeting rooms and a ballroom. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Business services, concierge services, and tour/ticket assistance are available. Guest parking is complimentary. Additional property amenities include a coffee shop/café, gift shops/newsstands, and laundry facilities. The property has designated areas for smoking.
183 air-conditioned guestrooms at Nairobi Serena Hotel feature minibars and laptop-compatible safes. Accommodations offer city or garden views. Rooms are individually furnished. Bathrooms feature separate bathtubs and showers, makeup/shaving mirrors, designer toiletries, and bathrobes. Wireless Internet access is complimentary. In addition to complimentary newspapers, guestrooms offer direct-dial phones. 21-inch LCD televisions have premium satellite channels. Also included are coffee/tea makers and complimentary bottled water. Guests may request in-room massages and wake-up calls. A nightly turndown service is offered.